February 10, 2017

Letter from K Liza
February 10, 2017

From Alicia
February 10, 2017

Thanks, all of you, so much for getting a very challenging dog across the country. With all his fears and anxieties, I know it was not easy. Please tell Karen thank you again as well. (I realized after I gave her tip, I should have given a portion to Brian, Please forgive me!) She was a real trooper.  Even after all the craziness, she seemed very understanding of his nervousness.

Boomer is happy and seems to be relaxing now. In fact he is fast asleep as I type this. He and Archie are doing okay so far, and we are being cautious.

Again, grateful to have found your company, and thank you for your personal touch. I will be in touch at some point sharing Boise Bully Breed Rescue dogs to post on your Facebook like we talked about. Thank you for your willingness to do that!

I will also spread the word here in Boise about your transport service.

From Kathleen
February 10, 2017

I was very pleased with Pets On Board Transfer service.  You went out of the way to accommodate our family emergency and to take care of our son's old dog, Java; even arranging to have him travel straight through from Washington to New Mexico without other stops.  Jerry accomplished this task very quickly so we didn't have to worry about Java being disrupted for a long period.  I recommend this service as a great alternative to flying your pet.

Heather Wolfgram
February 10, 2017

From the very first email communication, this was a very professional and reliable service. Our escort Brian was so thoughtful and comforting. Not only did I take a leap off faith by choosing this company to transport pets, but they were my bosses daughter's pets. The dogs traveled over 1k miles with Brian and they were very happy with him. I would recommend this service to anyone who needs to transport their family members 🙂

From Cathy
February 10, 2017

From start to finish this was a professional and reliable service. Our escort, Doug was an angel. His concern for our pup was genuine, skilled and loving. Our 12 wk. old pup arrived relaxed and in good spirits. No trauma or fatigue. This is an outfit one can trust. Thanks to all....Brian for
arranging the trip, Doug for executing and communicating all along the way. Did I mention we had blizzard warnings that needed to be navigated? They took out all the worry and replaced it with good judgment, care and experience.

From Janice
February 10, 2017

Thanking Pets on Board and driver Jackie for safely bringing my two cats, Holly and Tabitha home to Vermont from Tennessee. They could not have had a more comfortable and reliable way home. I feel Jackie went above and beyond to insure their and my comfort. I highly recommend this service to anyone needing a safe way to move their pets.

From Candace
February 10, 2017

"Star", my 23 lb. 8 year old Cocker Spaniel arrived safely and happy last night. Jim, the driver, obviously has a wonderful, gentle way with the animals. He was patient and kind and worked with her slowly when she didn't want to come out of her crate, but she was eager to investigate once her paws hit the ground. All pups on board seemed quite content and curious while we unloaded Star. She obviously didn't skip a beat during her four day journey from Waco, TX to Andover, MA.
I would like to congratulate you on a job well done. Your "actions" matched your "words", you were quick to answer my phone calls, my texts, my emails, you patiently answered all my questions, and you were accurate in descriptions of what you could do, the care you could provide for my dog, and the skills of the drivers.
I could not be more pleased and "Star" thanks you as well.

From Cindy
February 10, 2017

I just wanted to let you know how pleased I am with your company. I was not your customer and therefore no one that you needed to be accountable to. But I was boarding my friend's dog Hana, when Jackie. I believe, was the driver that picked Hana up from me. She was very courteous and professional. She took the time to show me the van and where Hana would be staying. She texted me updates and photos every day until she dropped her off in Oregon with her mom. It could not have gone any smoother. Jackie was under no obligation to update me. But she knew I was concerned about Hana and she did all she could to make me feel comfortable. She went above and beyond. So I just wanted you to know how appreciative I am. That's a great employee that you have. I'll certainly recommend you guys in the future.

Thanks again.

From Elizabeth Evans-Olivier
February 10, 2017

Thanks so much for your help & support in saving a great dog. Alice will now live out the rest of her life with people, who will love & care for her. This has been a very difficult time for me, so I just want to thank both of you for being patient & reassuring through the process. Bill took great care of her & made sure her experience was as comfortable as possible.  And this was so important, because this poor dog had been in such distress. She is home!


From Agnes
February 10, 2017

Just wanted to touch bases with you and let you know that Kaiser and Willow arrived in Santa Fe safely. They are both adjusting well.

James was amazing - he got on well with K and W and made sure their comfort and safety was a priority. His communications were great - let us know how the dogs were. He made great time in his driving. Barry and I knew that our fur kids were I good hands.

We are both glad that we went this route to transport them and happy that we found You guys. Thank you very much - you guys are awesome!

From David Kim
February 10, 2017

I want to thank you and Jim for safely relocating my dog, O.G., from California to Florida. Thanks to you guys O.G. is happily with my sister in Florida. I know Jim took good care of O.G. since O.G. wanted to go back onto the RV even after arriving in Florida. I know I can count on you guys if I ever need to relocate him again. Thanks again and hope you guys have a good holiday season.

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